FAQ

Q: I want to return my purchase! What do I do?

A: If you are not 100% satisfied with your purchase from LHYT, you can return your item(s) for a full refund within 30 days of purchase. Items indicated as Final Sale merchandise are sold as-is and do not qualify for returns. Items part of a site-wide sale or promotion are eligible for return unless otherwise stated. Returns must be unworn, in the state you received them, and in the original packaging. Some items ship with an attached security tag, and merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund. 

 

Q: Can I exchange my order instead of returning it?

A:

Yes, you have the option to exchange an eligible item instead of returning it for a refund. Just email us : admin@lhytcollections.com

 

I printed out my label and misplaced it. How can I retrieve it again?

A:

You can find a link to your return label in the return confirmation email you received